News & Events calendar

June 12 2017

itSMFnz 2017 Annual Conference

The theme for the itSMFnz 2017 Annual Conference will be CALMing Influences – with a focus on Culture, Automation Lean thinking, Measurement and Sharing (CALMS).  Being held at the Museum of New Zealand Te Papa Tongarewa on the 12 – 14 June 2017, we are once again very pleased to have Simon Roller presenting as part of the conference programme. 

Simon’s presentation “Keep calm and transform (managing ITIL, SFIA and COBIT to transform using SIAM)” focuses on a large New Zealand organisation midway through a strategic transformation.  A target operating model has been defined, which includes ITIL, COBIT, SIAM and SFIA.  As part of the transformation activity, the organisation has assessed the SFIA skills within IT and is using this to help design the new roles and positions within the operating model.

The SFIA analysis provided input to the organisational design, roles within SIAM and the training needs analysis.  This presentation demonstrates how ITIL best practice, volume based analytics, SFIA skills and COBIT controls were used to make real SIAM in a large organisation.

For more information on the itSMFnz Annual Conference, visit